IndiGo, India's largest airline, experienced intermittent issues with its core reservation platform on Friday, affecting online services for customers. This follows a similar disruption on Wednesday, though the airline stated the issues have since been resolved.
A flight may be cancelled for reasons beyond an airline's control. The chaos that follows need not be, points out Air Commodore Nitin Sathe (retd).
French aerospace and defence major Thales views India as a highly dynamic market for avionics, with significant growth potential as Indian airlines expand their fleets. The company, which has a substantial presence and MRO facilities in India, is also exploring opportunities to replicate India-developed solutions globally and sees increased use of AI in development.
Civil Aviation Minister K Rammohan Naidu announced significant opportunities for Micro, Small, and Medium Enterprises (MSMEs) within India's rapidly expanding aviation sector. With Indian airlines ordering over 1,600 aircraft and the aerospace market projected to double by 2035, there's a massive scope for Indian suppliers to integrate into global aerospace supply chains, moving beyond assembly to design and manufacturing.
Researching Japan was like going down a rabbit hole. There is just so much to see and do, but I finally decided we would stick to the 'Golden Route' of Tokyo, Osaka and Kyoto, notes Radhika Mittal.
'IndiGo is fooling the country and the government has succumbed to it.'
A few frantic calls later, the answer emerged: She had missed her connecting flight in London. Not because she was late. Not because she couldn't walk fast enough. She had simply gone to the wrong gate, sat down, and waited.
Airline systems across airports, which were impacted due to a global IT outage on Friday, have started working normally, and all issues are likely to be resolved by noon on Saturday, Civil Aviation Minister K Rammohan Naidu said. The ministry is constantly monitoring the operations at airports and airlines to ensure travel readjustments and refunds are taken care of, he added.
If implemented in India, the service will allow passengers book security screening slots in advance, helping cut down wait times in long queues.
Domestic carrier IndiGo on Saturday said it is facing a temporary system slowdown across its network, affecting its website and bookings.
The question is whether the clocks allow enough time for two deeply mistrustful sides to get there, and whether the surface calm holds long enough for the paddling to produce something before the ceasefire ends on April 22, notes Prem Panicker in his must read blog on the Iran War.
The airline announced that it will fully refund all bookings cancelled between December 5 and December 15 and will offer a waiver on all cancellation and rescheduling requests.
Air India grounded a Boeing 787-8 after a pilot reported a potential fuel control switch defect. The incident occurs amidst an ongoing investigation into the airline's Dreamliner crash last June.
Aviation regulator Directorate General of Civil Aviation (DGCA) on Tuesday said Air India's Boeing 787-8 Dreamliner, which faced fuel control switch glitch, took off from London on February 1 after the crew carried out a physical check of the switch and that no abnormal parameters were observed during start of the engine or thereafter.
The Boeing 787-8 Dreamliner aircraft that went down soon after take-off was operating the flight 'AI 171' from Ahmedabad to London Gatwick.
DGCA provided temporary relief to IndiGo, which is partially owned by Rahul Bhatia, by rolling back the night duty definition to 12 am-5 am from 12 am-6 am earlier, and allowing its pilots to do six night-landings from two earlier, besides other relaxations.
The Delhi High Court refused to entertain a PIL seeking compensation for passengers affected by IndiGo flight cancellations, citing an ongoing related case.
'IndiGo abruptly cancelled our Kolkata-Purnea flight citing bad weather, despite clear conditions and another airline operating the same route, causing severe inconvenience.'
Passengers complained of last-minute alerts, lack of communication and long queues as flight operations continued to be hit nationwide.
Long queues, passengers in tears, and repeated flight cancellations created a morning of severe disruption at Ahmedabad's Sardar Vallabhbhai Patel International Airport on Saturday, as IndiGo continued to face nationwide operational delays.
'IndiGo will receive a sharp rap on the knuckles -- a punishment, a huge penalty. 'I look towards them creating a compensation fund.' 'I would like to think they would do that for all the passengers who are affected on every single day since cancellations began.'
Nearly three decades after the ambitious project was first conceived to decongest the existing airport in the financial capital, the greenfield Navi Mumbai International Airport became a reality on Thursday as an IndiGo Airbus A320 from Bengaluru landed on the tarmac at 8 am amid a traditional water cannon salute.
Airlines must ensure that all check-in counters at the Delhi airport are fully staffed to minimise passenger inconvenience as smog has started affecting the flight operations, Aviation Minister Rammohan Naidu directed on Wednesday. The minister gave this direction during a meeting with representatives of major airlines, Delhi International Airport Limited (DIAL), officials of the Ministry of Civil Aviation, Directorate General of Civil Aviation (DGCA) and the Bureau of Civil Aviation Security (BCAS).
Airports across the country witnessed chaotic scenes on Friday after dozens of flights were either delayed or cancelled after a widespread global computer outage that also hit operations like cash withdrawal at some banks, and impacted functioning of some brokerages. Globally, the Microsoft cloud outage led to US airlines cancelling flights, but the tech giant later reportedly said its cloud services outage in the Central US region has been resolved.
Why not stream all the data in real time to multiple recipients? It would make the investigation of aviation incidents much easier and far more transparent, recommends Devangshu Datta.
Air India Express and AirAsia India have moved to a unified reservation system, whereby passengers can make bookings for both airlines through an integrated website. The move is part of the ongoing process of merging AirAsia India with Air India Express. The combined entity will focus on leisure-oriented and price-sensitive markets.
The government on Monday asked airlines to devise a mechanism to ensure reasonable airfares amid a surge in air ticket prices, particularly on certain routes that were earlier served by Go First. In the case of the unfortunate Odisha tragedy, airlines have been advised to provide free carriage (cargo) services to the families of the deceased, the civil aviation ministry said. During an hour-long meeting of the airlines advisory group, Civil Aviation Minister Jyotiraditya Scindia shared his concerns about the steep rise in airfares on certain routes.
'...from the recovered part of the throttle quadrant -- the control panel that manages engine power -- it is hard to say at this stage if the locking mechanism was damaged in any way.'
Japan Airlines (JAL) announced on Thursday that its network had been targeted by a cyberattack, leading to delays of up to an hour for at least 14 domestic flights and disruptions to some international flights as well, Kyodo News reported.
Fuelled by rising passenger traffic and reviving local economies, the global airline industry is projected to record a net profit of $9.8 billion this year, IATA Director General Willie Walsh said on Monday and also made a strong pitch for having global standards for a Sustainable Aviation Fuel (SAF) book and claim system to help reduce carbon emissions. While addressing the Annual General Meeting of the International Air Transport Association (IATA) here, Walsh also flagged concerns about supply chain issues that are raising costs as well as limiting the ability of airlines to deploy aircraft. He also pointed out that decarbonising aviation is a serious issue and governments must not be allowed to use it to shore up exchequer finances.
When passengers book a flight, they could receive a secure 'journey pass' on their phone that stores all relevant travel information including passport data, seat assignment.
Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.
The truth about what triggered the fatal crash of the Dreamliner should not only help bring the guilty to book, but also outline the future course of action in aviation safety, notes Nivedita Mookerji.
Red Square and VDNKh easily rank among the most striking places I've visited -- both for their historical significance and architectural splendour.
My admiration for Russian culture, vision and ambition grew with every step as I clocked the miles, Nitin Sathe tells us after a visit to Moscow and St Petersburg.
The airport had temporarily suspended operations on Saturday due to strong winds and heavy rainfall caused by cyclones.
Personal information such as name, gender, email address and phone numbers of some Akasa Air passengers has been leaked to "unauthorised individuals", the airline stated on Sunday. India's newest carrier said it self-reported this incident to Indian Computer Emergency Response Team CERT-In, which is the government-authorised nodal agency tasked to deal with matters of this nature. However, Akasa Air asserted that there was no "intentional hacking attempt, but that the situation was reported by a research expert through a journalist for which we are grateful".
'Airlines are aware that during peak times like Diwali, demand will be high, so prices remain steep even for tickets purchased 90 days ahead.'
The travel agents have demanded refunds for customers
While global majors like JetBlue, RyanAir, Southwest sell almost 90 per cent of their tickets through their own websites or apps, airlines in India have a minuscule share of around 25 per cent through direct channel booking.
Passengers coming from 'at-risk' countries to six major Indian airports have to compulsorily pre-book for the on-arrival RT-PCR test from December 20 onwards, the civil aviation ministry said on Tuesday.
